Platform > How it works

Intelligent monitoring for inpatient mental health 

Our contactless patient monitoring platform empowers clinical teams to adopt a data-driven approach to mental health care – supporting more informed decisions, timely interventions and improved outcomes. 

Safe and secure
monitoring units

Our anti-ligature monitoring units, equipped with infrared lights and an infrared-sensitive camera, are mounted to the ceiling and wall in each patient’s room.

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Advanced
computer software

Images captured by the cameras are automatically processed by advanced algorithms and transformed into actionable information.

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User-friendly
interface

Clinical staff can easily access this information via portable tablets and a fixed screen in the nursing station.

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Technology that elevates your staff’s expertise

Our platform integrates seamlessly into your existing protocols, complementing the capabilities of your staff and supporting them to deliver improvements across multiple areas of their work. Explore its functions below.1

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medical device
CE-MARKED | fda-CLEARED2

Vital signs

  • Improve the accuracy and reliability of physical health observations
  • Reduce the burden of manual pulse and breathing rate measurements
  • Conduct night-time observations without disturbing sleep
  • Identify changes in physical health earlier
  • Track the impact of clinical decisions on patients’ physical health
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Sleep

  • Gain objective insights into sleep and related disorders
  • Enable a shared understanding of a patient’s wellbeing
  • Make informed decisions regarding therapies and medication
  • Facilitate a more effective recovery journey 
  • Learn about the sleep environment on the ward
Medical device
CE-MARKED | fda-CLEARED3
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Activity

  • Act promptly when patients need assistance
  • Adopt a proactive model of care
  • Identify behaviour patterns that could indicate changes in health or wellbeing
  • Collaborate with patients and carers to discuss behavioural trends
  • Gain insights into patients' readiness for discharge
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Digital observations

  • Enhance the quality of observation notes 
  • Improve workflow efficiencies
  • Reduce documentation errors 
  • Ensure completeness of patient data
  • Promote and monitor protocol adherence 
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Care without compromise

Prioritising your patients’ safety while protecting their privacy 

With our platform, clinical staff can view the patient’s room only during essential moments, ensuring that monitoring with vision is purposeful and patient-focused. 

Key privacy features include:
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Automatic timeout
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Data encryption
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User authentication
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Role-based access controls
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Audit trails 
End-to-end implementation support

Supporting you every step of the way 

We’re here to make your implementation journey as straightforward and successful and possible – from installation to everyday use – ensuring your staff feel confident and fully equipped to get the most out of our platform.

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Change management support: We help senior leaders with communications planning, steering group setup and running effective project meetings. We also supply a detailed installation guide which includes information for IT teams
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Comprehensive and flexible training: Staff can access on-demand courses and quizzes through our online learning platform, and we offer virtual simulator sessions to build practical skills during implementation
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24/7 assistance: Our support team is available every day of the year by phone, email or feedback forms to address any questions or concerns
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Co-produced national guidelines

Best-practice guidelines for smooth and effective implementation

In collaboration with patients, carers, providers and NHS England, The National Mental Health & Learning Disability Nurse Directors Forum has developed guidelines for the safe and effective use of platforms like ours. These include best-practice protocols for creating your standard operating procedure (SOP) and for obtaining consent. Patient and staff resources are also available. 

Frequently asked questions

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Which areas of the ward does the platform cover?

What room layouts does the platform accommodate?

How does the platform measure pulse rate?

How does the platform measure breathing rate?

How does the platform measure movement?

How does the platform measure sleep?

Can the platform be switched off in an individual patient’s room?

Take the first step towards safer, smarter mental health care today

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Footnotes

1. The points listed for each function are benefits that can be achieved when the platform is used effectively by staff as part of their clinical practice; 2. Our platform's vital signs software is a registered medical device under the name 'Vital Signs'; 3. Our platform's sleep software is a registered medical device under the name 'Oxevision Sleep System'.

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